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Home
> Insurance |
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NRI-Sales Manager-Retail Branch Banking(North 1) |
| Eligibility : |
Candidate must possess a MBA/PGDBA/PGPM in Business |
| Location : |
Delhi |
| State |
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| Designation : |
NRI-Sales Manager-Retail Branch Banking(North 1) |
| Details :: |
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Our mission is to be “a World Class Indian Bank”, benchmarking ourselves against international standards and best practices in terms of product offerings, technology, service levels, risk management and audit & compliance. The objective is to build sound customer franchises across distinct businesses so as to be a preferred provider of banking services for target retail and wholesale customer segments, and to achieve a healthy growth in profitability, consistent with the Bank’s risk appetite. We are committed to do this while ensuring the highest levels of ethical standards, professional integrity, corporate governance and regulatory compliance.
Our business strategy emphasizes the following:
Increase our market share in India’s expanding banking and financial services industry by following a disciplined growth strategy focusing on quality and not on quantity and delivering high quality customer service;
Leverage our technology platform and open scalable systems to deliver more products to more customers and to control operating costs.
Maintain our current high standards for asset quality through disciplined credit risk management.
Develop innovative products and services that attract our targeted customers and address inefficiencies in the Indian financial sector.
Continue to develop products and services that reduce our cost of funds.
Focus on high earnings growth with low volatility.
Responsibilities:
Sales : Acquisition of NRI accounts, Branches channel ,Self
Tie-ups with corporates, shipping companies etc for expanding business, Cross Sell, Third Party Products – Mutual funds , Insurance, Advisory, Structured products.
Retail Assets, Family Accounts, Other Products – Demat, PIS
Cross Sell to Family Members in India.
company Portfolio Management.
Achieving business targets assigned in terms of acquiring, enhancing and upgrading the company relationships.
Acquiring company's customers through new acquisitions or racing of existing eligible customers.
Deepening and enhancing existing relationships.
Cross selling the banks products as well as third party products.
Contact Management for company's customers including updating company's customers on new MF IPOs, new products and services.
Monitoring attrition.
Handling the service requirements of the company's customers.
Account opening.
Processing inward and outward remittances.
Resolution of customer queries/complaints.
Support to Branches : Second level of escalation on service issues faced by the branches.
Provide assistance and clarification on products & services
Go on joint calls whenever necessary.
Undertake training for new staff at branches.
Update branch's on any new process roll out.
Operations : Monitoring of inward remittances, FCY chq realizations, lock box credits, etc for company's customer transactions, special rates and cases where instructions unclear.
Giving conversions rates and dummy account numbers to PBs for breaking of NR ad FCNR FDs.
Handling NRO repatriation for company's customers.
Taking approvals for reversal of any charges, Super savers, Third party ODs.
FX Support : Undertake FX training for new staff at branch's
Help the branches get FX enabled.
Coordinate NR and FX marketing activities with branches.
Marketing & Promotions : Liaise with marketing for conducting regional Promo plans.
Coordinating with marketing for promo materials and follow up.
Requirements:
Candidate must possess a MBA/PGDBA/PGPM in Business Studies/Administration/Management/Finance/Accountancy/Banking, Marketing or equivalent.
At least 2 year(s) of working experience in the related field is required for this position.
Required skill(s): Direct Sales & Marketing, Customer Service, Interpersonal and Influential skills.
Required language(s): English, Hindi.
Knowledge of the Banking Industry and Financial Markets is required.
Candidate should possess good Relationship Management & Service focus skills.
Good Communication & Presentation Skills.
Preferably Managers specializing in Banking/Financial Services or equivalent.
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| Last Date : |
2008-04-06 |
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